The customer service was unmatched. Actually I can't decide on where I want to stay or should stay? Please, receive our warmest regards from The Excellence Collection. Package deal Contact accommodation for availability. Come together, come alone, regardless you will have an amazing time. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. Brands such as Grey Goose, Johnny Walker Black are available. They absolutely did their best to clean it each and everyday. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. 18 km From Cancun International Airport. Spanish Hotel Firms Will Build Jamaica Worker Housing. Overall, we plan to return next winter and think weve found a perfect spot!! The resort was apparently full, but it really didn't feel like it. Basmati (Indian), also well done. I'm looking for some suggestions of places to play, and the. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! He got people to join activities they wouldnt have. Still Excellenct even with safety! - Review of Excellence Riviera Taxes and fees that are shown are estimates only. I would highly recommend this resort to anyone! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our driver wore a mask and we did too in the enclosed space. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Masks are required on flights and airport. Ensuring proper protocols are in place. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. The commute from the resort to the airport also took over an hour due to traffic. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We also use third-party cookies that help us analyze and understand how you use this website. Always one of our favorite restaurants when we visit Excellence resorts. Package deal Contact accommodation for availability. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. The level of service and attention to detail was unparalleled. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. We were able to get a covid test at the resort to return to the US. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. The check-in process is really a spectacular sight to be seen. If you have been to an Excellence resort before these restaurants will be familiar to you. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Please, receive our warmest regards from The Excellence Collection. Airport - Arrival was quick and easy. Only two of the pools are heated and these are only heated in the Winter. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. The staff here were very good and the service was seamless, but the food definitely was a letdown. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. We're in Mexico - there's no reason to have bad tequila at the bars. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Is parking available at Excellence Riviera Cancun? EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. The pools are kept very clean, we noticed the staff doing tests on the water every night. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. more. Nonetheless, there are tons of pools and space to get sun and swim! However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. You are surrounded by breath taking views, lush gardens, amazing architecture. They were lower than usual, especially the lazy river around the spa. The pork was so succulent and delicious. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. the food was lacking flavor and again overcooked. The. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. We appreciate all of your hard work in ensuring our vacation was top notch. We estimate they took away about 25% of the pool chairs and restaurant seats. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. All of the shows were amazing. Can't complain about eating next to the ocean with chips and guac. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. It has been a pleasure having you with us and we look forward to seeing you back soon. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). They made our stay so much more special. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. With the Excellence club, you definitely do get a little more privacy. By noon, it's no longer refreshing. I would recommend you go there, much better value. Amazing resort, unparalleled service, and some tips before you head out. This is the place to be if there is any game or sporting event. Package deal Contact accommodation for availability. We were there for three glorious weeks January-February 2023. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. What are some of the property amenities at Excellence Riviera Cancun? Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The resort is right beside the beach town of Puerto Morelos. Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com On the morning we left they had added a few inches of water back so it was back up to the level of the filters. Youll be escorted to your room and your bags will be with you momentarily. Taxes and fees that are shown are estimates only. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! This is how each of our Cancun and Riviera Maya resorts did in 2022. Is it safe to get a taxi from Cancun airport? The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. Just have the paper results ready at flight check-in at the airport. Our driver wore a mask and we did too in the enclosed space. The service, the food, and the activities/room were all more than we could have ever hoped for. It was a bit stinky at times though. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. COVID Safety: We are vaccinated, so felt safe traveling.