Go online, update the security information on your account. The credentials problem cannot be solved by simply eliminating passwords and usernames. Note: We are not affiliated with Microsoft in any official capacity Clearing 360 cache. There's a temporary problem with the service. . For Xbox 360 on the Xbox 360, a GameFAQs message board topic titled "I can't download my xbox live profile". And disabled 2FA. 2. This will send an invitation to the child account's email address. Sign in with the profile that doesn't work on the xbox.com website, it will ask to send a code to the alternate email you put on the account. Solution 1: Check the Xbox status Check the Xbox status page. 3. Solution Re-associate the child account to the parent account: Sign in to your Microsoft account and select the Family tab. I've been making the yearly payments since 2007. This will send an invitation to the child account's email address. Solution 2: Check that your billing info is up to date Going Offline on Xbox One. Once you get to the Console Info menu, select Reset console from the newly appeared menu. Select Clear System Cache, and select Yes to confirm, then restart your Xbox console. Select Close when done. xbox .com /en-US /xbox-360. Xbox 360 is still going strong after it being 17 years old as of now. After you manage to get there, go to System > Settings > System > Console Info. There was a different one that described what was happening but it didn't help. On your Xbox One console, press the Xbox button (on your controller) once to open up the guide menu. edited 1 yr. ago. Select Remove to confirm. You have now successfully removed the Xbox profile on your gaming device. Try resetting your password to shorter than that. I'm sorry about the issue, Did you try resetting your Xbox (Microsoft) account password *****? I'm trying to download my Xbox live account to my 360 and it's telling me there's a problem with the credentials that I'm using to sign in. You can clear the system cache by pressing the Guide button, then go to Settings > System Settings > Storage/Memory - highlight any storage device . Xbox status Solution 2: Make a change to your avatar Did this resolve the issue? go to Security tab > Click on "More security options" > Go down to "App Passwords" > Then choose "Create a New Password" > Finally, plug it into the password section of your log-in. I have tried factory resetting. Press the Xbox button on your controller to open the guide. Sorry there is a problem with the credentials you're using to sign in Xbox 360 Can't download 360 profile on a backward compatible game while using the Xbox series x. This thread is locked. Solution 1: Check the Xbox status Check the Xbox status page. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. To do so: Sign in to your Microsoft account and select the Family tab. Go to Profile & system > Settings > Account. The Xbox 360 is a home video game console developed by Microsoft. Xbox Live Xbox . Solution 1: Check the Xbox status Check the Xbox status page. try again later there's a problem with the xbox. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. 2. Show Less. Enter the email address of the child account that you want to re-associate with the parent account. Select Child and enter the email address of the child account that you want to re-associate with the parent account. - Xbox Live . Solution 2: Clear the system cache To find out how to clear the system cache, see How to clear the cache on Xbox 360. After you arrive at the correct Network menu, navigate to Network Settings and access the Go Offline Option. Basically the password box is limited to 16 characters and if you try and type a password in longer than 16 characters it will stop at the 16th character and when the system tries to verify the password is correct since the password was not totally entered it will come back as invalid password or credentials. Category: Microsoft Office. It competed with Sony 's PlayStation 3 and Nintendo 's Wii as part of the seventh generation of video game consoles. I got a Xbox 360 and it won't let me download my profile, is there a fix for this? . I've tried every troubleshooting method online. Best, Nozzle :) Xbox Ambassador Xbox Insider - Beta B.A., Business Administration, May 2019 Firefighter - LCFD43 The Microsoft account security information you provided is incorrect or does not match. I have also found many other posts on forums with people having the same problem and not being able to get their problems resolved. Submitted: 1 year ago. Select Add a child. Using a computer sign into that email and get the. Performing a soft factory reset. The only problem with this is when I go to more security option s, there is no App passwords tab. Basically, I recently got back into 360 gaming and was trying to connect my account to xbox live. Haven't upgraded and don't have the money to upgrade. Tried password with less than 16 characters. Tried one time password. Website. Under Account, select Remove accounts. sorry there is a problem with the xbox service try again later sorry there's a problem with the xbox service. . This password can be created by going to your Security tab > Click on " More security options " > Go down to " App Passwords" > Then choose " Create a New Password " > Finally, plug it into the password section of your log-in. Now that you're console is in offline mode, try . . Everything and anything related to the Xbox 360. Solution. News, reviews, previews, rumors, screenshots, videos and more! The current Microsoft account allows longer passwords, but these will cause errors when logging back into/setting up a 350 save file on newer consoles. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Report abuse Was this reply helpful? Re-associate the child account to the parent account. Here's how: You can clear the system cache by pressing the Guide button, then go to Settings > System Settings > Storage/Memory - highlight any storage device, then go back to your controller and press Y. If you enabled two factor auth, use the app password instead of the normal password on Xbox 360 login. Select the account that you want to remove. Select Add a family member. Passwordless solutions are certainly the future, but they are useless without first validating a user's . **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. Solution 2: Troubleshoot your connection to Xbox Live Run the Xbox Live Connection Test. Press the Xbox button on your controller to open up the guide menu. Next, one you see the guide menu, navigate to Settings > System > Settings > Network. Clear system cache and restart Xbox console. "Sorry, there's a problem with the credentials that you're using to sign in." hey, so every time I try to download my account on my Xbox360 this shows up and it says "801540A9" when i look that up it says something about gaming on the Xbox one. The old xbox 360 account has a maximum password length of 16 characters. As the successor to the original Xbox, it is the second console in the Xbox series. So I'll enjoy my few games I have for it Have tried everything and still same error. - Xbox Live . Solution 1: Troubleshoot downloaded content To find out how to troubleshoot downloaded content, see Can't play or use previously downloaded content on Xbox 360. Show More. The Xbox Live profile stored on your console is corrupted. Incredible @xbox engineering and building. ** Xbox Live Xbox . Check Xbox server status.

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