She had a black eye and blood in her eyeball for the entire trip. We were assured that the stop there would only last 30 minutes, but it ended up taking three times that, leaving us only an hour and a half to visit the Louvre before we had to be back on the bus to catch a flight to Italy. He refused to take us anywhere on our free time. Exploring the Pros, Cons, and Benefits of Utilizing Professional Vacation Planning Services. corvette parts california. EF Educational Tours | Refund method Parents lose thousands after annual school trip canceled due to - WAGA They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. Things started off badly when we discovered that the lights in all the hallways were not on, and that we had to hunt around with our cell phone flashlights to find our way to our rooms. Were always here to help. A minimum number of 35 or 55 participants (varies by tour) is necessary to qualify for the group rates on which the Discovery Tour is based. Thailand - Wikipedia Miguel Suro, a Florida attorney who writes a personal finance blog called Rich Miser, says if no is the answer, you need to appeal to someone who can turn it into a yes., For airlines, if you get nowhere with the airline itself and have a valid claim, file a complaint with the U.S. Department of Transportation, he says. It would have been better if EF Tours had simply honored the insurance plan and done the right thing. When Will Hawaiis Safe Travels Program End? Im normally a big fan of Korean food, but this wasnt great. I think it's just something they do to alleviate kids carrying too much cash with them. Upon arrival in my room, I found it to be extremely dirty. So they offered vouchers that were only good for up to 18 monthsUP TO 18 MONTHS! Breakfast and dinner every day were included in what we paid for our tour. In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. EF Tours Return & Refund Policies. If you wanted a refund, there was a fee. Also told cancellation fee is now $400 not the $300 listed. I really did expect there to be more education involved in what we did while on our tour. Even if every single person had to buy a ticket, I cant imagine that the cost for a group tour and the transportation to get the group there cost an additional $84 USD per person. The trip total came to around $4,000. Parents furious student tours not offering full refunds - WCPO 9 News - Make a personalized map of where you've been and where you want to go. If you want any other info or even wanted to pass my company on to your leaders shoot me a message! Sometimes it was quite obvious where our group was supposed to go, and sometimes it wasnt. They could fully refund if you find someone to take your spot and let them know, Yeah I'll have to talk to the leader of it and see if she knows anyone, but it isn't likely. CPS high school students missing overseas school trips due to Image courtesy: EF Go Ahead Tours Benefits of EF Go Ahead Tours. I have been a group leader with EF for 10 years and they have been getting so bad that I will no longer travel with them. Although student were allowed to go out on their own during our free time, they were asked to go in groups of three or four and were left in pretty safe areas to spend their free time. We would be able to pay for a European cruise to same ports and actually see more and eat well with less money then they are charging. The only times it seemed like we werent late was when we had to catch a flight, a train, or a ferry. Tour participants may also choose to upgrade the insurance for the tour. As for hotels, travelers know very little about where they are staying ahead of time. Can I get a refund for my Marriott Vacation Club Points? The company may refer your case to its legal department, where it could linger for weeks or months. While we were aware of this upfront before the tour, it really did feel like they didnt allow enough time in any location to really see the cities we were in. Against my better judgement. I decided to give them on more try, as they promised a better experience..my bad. Having trouble getting a travel refund? These tips can help. These usually include some special activity or visit to an additional landmark. Did EF Tours create the trip of my dreams? TSA Tours, of course. This all changed, as soon as I offered to pay him extra, per person, for his help. We had ample notice and knew what to expect. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. Adjustment to ef atm deposit wells fargo on work checks. I received a What should I do? Before or at 110 days prior to departure: Travelers may cancel and elect to have their COVID-19 Future Travel Voucher reissued in the same amount of money that was applied to their rescheduled tour. Most of the time we had no idea where we were headed when we were walking to different locations. I really did expect to spend some quality time at these major historic sites. In most cases, refunds can be issued electronically with the funds being sent directly back to your current account on file. Be nice! The first step to getting a full refund from EF Tours is to contact the company directly. Airlines hate it when you get a third party involved, and may respond favorably. Local family fights for refund after student's Europe trip is - WBTV I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. However, we understand the existing account on file may be inactive, or that you may prefer a check to be sent to you by mail instead. I find that unreasonable - they initially said another roommate, now I am finding 4 kids in a room. Do your trip make a suggestion about tips? With patience and persistence, you should eventually be able to get a full refund from EF Tours. We were late to our tours in London, Florence, and the Vatican. You're in!) My son is (or perhaps was) traveling on an EF tour this summer with a very small group from our high school. For example, while we were driving across Italy, she had our driver stop at a large gas station for a bathroom stop. Get the best deals for oil filter for john deere l110 at eBay. EF Tours have a pretty straightforward process during the sign up period, prior to departure and during your trip. as the premier companies. Anyways, we were told the new trip was "similar/almost identical" to the one we had signed up for, but there would be no extension to Paris and it would be 2 days shorter. Im not sure if the lunch situations were like this because of our tour guide or because of EF itself. Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. These Terms and Conditions apply to any COVID-19 Future Travel Voucher (COVID-19 Voucher) issued by EF Educational Tours (EF) in connection with EF tours scheduled to depart after February 24, 2020 (and EF tours traveling to China after January 28, 2020) through September 30, 2022. Our "hotels" were in suburbs, a great distance outside of the beautiful towns we were to visit. When my husband and I decided to send our daughter, we felt like one of us should go with her since she was only 15 at the time we went on the trip, and had not traveled internationally like this before. HOW CAN THIS BE LEGAL??? There is a $95 non-refundable deposit + $300 cancellation fee (totals to around $400). We got to listen to an orchestra perform in Piazza della Signoria in Florence. Trminos y Condiciones de los Crditos de Viaje Futuro, Beverages and meals (when not indicated in itinerary), Customary gratuities (for your Tour Director, bus drivers, and local guides), Porterage or any applicable baggage-handling fees imposed by the airlines, Expenses caused by airline rescheduling, cancellations, or delays caused by the airlines, bad weather, or events beyond EFs control, Passport, visa, and reciprocity fees or any other fees associated with entry to or exit from a specific destination. Unfortunately, our family was naive enough to believe that this was supposed to be an educational tour. COVID-19 Future Travel Voucher From day one when we arrived in London, it was to our shock that we were having three other groups combined with ours. Just another site how to get a full refund from ef tours Submit a Claim - Risk Strategies Travel Experts advise people to frequently wash their hands in warm, soapy water for at least 20 seconds and to avoid touching their face. Whenever I called and asked for a manager, I was told that non were available and that they would call me when they became available. The design and architecture of the building are very unique and modern contemporary. Travelers should expect to receive a refund approximately 4-6 weeks after it is requested. Settling with a debit card, a check or even a wire transfer means the money is gone. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. Required fields are marked *. We stayed 20 miles outside of Salzburg at a ski resort youth hostel. A Comprehensive Guide, Do Travel Adapters Change Voltage? Once youve signed up for your EF Tour, youll be given access to a tour portal on the EF website where you can track your payments and what steps you need take next to participate in the trip. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. The key is to take the right steps and document all communication. I think I would, but I would definitely choose a slower paced itinerary with more time in each destination. Vacation rental mistakes every family makes (but you shouldnt), This is how to fight a hotel billing error and win. When I called about a refund for the extension being taken off I was told by customer service "They make the cost even out."