If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Read about our approach to external linking. Telephone: 020 8726 7000. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Viridor burned it as excess plastic not for landfill. Send us a message and we'll get back to you as soon as we can. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. We are experiencing high volumes of customer contact. Follow us on Flickr; Follow us on Youtube; Our address. Check with your provider first before proceeding. You can also choose to wait until September to receive the rebate in this way. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Croydon Council Tax team Council tax is payable on properties that are empty, including second homes. We have received an email to say that our application for the 150 Energy Rebate has been granted. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Do not close this page if you would like to continue. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Show Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Dont include personal or financial information like your National Insurance number or credit card details. The councils online form should take around 10 minutes to complete. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. How to claim your 150 Council Tax rebate to help with rising energy costs. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. The council press office has failed to issue any press release to Inside Croydon on this important matter. Croydon is divided into 28 wards, electing 70 councillors. giving feedback The challenge to be trusted to do the big, bold, brave things, 14 February 2023 You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Email: croyctax@croydon.gov.uk. giving feedback 5. The application is in two parts. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. For example, Croydon Council has been given permission to hike council tax bills by 15%. Croydon Council Tax team. Hide, Send feedback directly to the content team using our website feedback form. For example, card cash accounts, post office accounts and most savings accounts will not. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. The first is a calculator which can give you an idea of what you may be entitled to. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. In the event of an emergency, the 020 8604 7124 hotline remains available. Your progress has been saved. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Due to this, we will respond to your enquiry within 4 weeks. Are IT illiterate If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Council Tax team. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The council will never call residents to ask for bank details for the rebate. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? We are committed to making our website accessible to all visitors. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. You could make it easier for the council to contact you by completing an application for an online account. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. 08 February 2023. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. We are committed to making our website accessible to all visitors. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. This includes those who receive Council Tax support., Hi Dear Sir or madam. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. As part of our user authentication, you will receive a verification code via email, which you must enter. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. It will take only 2 minutes to fill in. . The council usually does all in its powers to avoid logging missed bin collections. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Contact us. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Gove's funding increases have come too late to save Croydon. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Bernard Weatherill House 8 Mint Walk 7. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Of course it does not. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Telephone: 020 8726 7000 Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. We will continue to take Debit Debits until you tell us otherwise. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Thank. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Show We are committed to making our website accessible to all visitors. If agreed the new scheme would start from April 2022. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward.