CQC will usually ask you to allow two to three hours for the interview itself. This field is for validation purposes and should be left unchanged. Registration - Interview Preparation - CQC Experts We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. Interview consisted of one competency based interview to last 45 mins. Following discussions with the CQC, combined with MPS's experience of inspections of dental practices, we are able to share practical tips to help prepare for the forthcoming inspections. I just got offered a work from home position with HCA and was wondering what insurance plans they offer to employees, this will help me make my decision. Found one of the interviewers quite rude in their approach. They do this by inspecting and rating care services, and by investigating complaints about care services. Why is it important for this role. Are there matters you need to address? Using the Adult Social Care Workforce Data Set (ASC-WDS) is a great way to manage your records all in one place. Is all your documentation regularly kept up to date? Loving Father, you know my future. These NHS job interview questions are focused in assessing your ability to plan, manage and lead a multi-disciplinary group of people. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . We will support all aspects of your CQC registration application. Any specific questions 4. Furthermore, the guidance fully explains the principles behind the inspection process, the elements that the inspection team will focus on, and how they arrive at their judgements. Skills for Care 2022. Download Free Template. Interview started 20 mins late. Copyright 2022 CQC Compliance. The Care Quality Commission (Registration) Regulations 2009 Preparing for CQC inspections - Articles The motivations of prospective registered managers are of great interest to CQC. Easy, contact Credentially to find out more. Paraded through a huge open plan office - gawped at - Then interview room with glass wall with blinds left open meaning literally hundreds of people could watch me being interviewed. As senior leaders, you must be honest about challenges as well as success areas in your trust. They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? Mock inspections can be useful. At the time of the inspection and after the inspection review has taken place, note which issues and areas of business are subjected to the greatest level of questioning. The Good Governance Institute has worked with many trusts over the years to help them prepare for inspections. If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. It pays to remind colleagues of what they have achieved. Guidance for providers. These cookies track visitors across websites and collect information to provide customized ads. Matters may be re-visited and assessed outside of the interview. Explain a time you had to use logic to solve an engineering problem. CQC Compliance | Experts In Healthcare Compliance Written exercise: A report to your line manager about key focuses of an inspection for a stroke unit. Identifying a person who can introduce the inspector to patients and staff, and for This cookie is set by GDPR Cookie Consent plugin. It will offer valuable insight into some of the likely focus of the forthcoming inspection. Should I be concerned that they will try to get rid of me now though? Suspendisse potenti. We use these cookies to provide you with an improved customised user-experience. Asked 14 March 2018. Key Lines . In this document is a selection of questions that the interviewer may ask on your fit and proper person interview. 3. What does this mean to you. How To Prepare for an Interview in 11 Steps | Indeed.com ID to bring on the day (passport/driving licence). Here's how to do just that: 1. Review the Job Description. Monday to Friday 9:00am - 5:00pm, Got a question? Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector's visit. Do they have a common voice? It turned out I should also have been sent my scores for the presentation and competencies and while these were sent on, without question specific feedback I know how badly I failed to make the grade but not what I can do to improve my answers in those areas. It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. Prepare ideas on how you performed in these projects and how you will apply what you learned. Analytical cookies are used to understand how visitors interact with the website. However, in practice the interview can be as short as half an hour and typically lasts an hour. Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. Acing a job interview has as much to do with the way you prepare as it does your poise and confidence in the interview chair.. You should spend the time leading up to your interview learning as much as you can about the company you're applying to, from the company's culture to the interview questions that are likely to be asked. This will advertise the inspection and give patients the opportunity to contact CQC directly. What preparation should I do for a Band 6 interview? We will undertake a thorough on-site review of the practice as part of the mock inspection. A lot of your interview preparation will depend on the specifics surrounding the job, the company, and even who is interviewing you and how. The interview didn't get off to a great start when, after having talked through my answers to the three questions posed in the written exercise, they started asking me what my answers were to the three question posed in the written exercise. Help with CQC fit person interview. That was not the case here. Describe a time you demonstrated leadership skills at work. QUICK GUIDE What to expect from a CQC inspection QUICK GUIDE What to expect from a CQC inspection 10 11 You may want to consider: Identifying a 'suitable area' in your service - for example, you may have a room that can be used temporarily. As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. Get Band 7 Interview Questions with Expert Answers with InterviewGold. 1. Area Manager - Adult Learning Disabilities - West Midlands It is unrealistic to expect every candidate for registered manager to know every detail of the CQC compliance requirement inside out. AIOM - Dental Compliance & Training The interview is not a test. I requested feedback, hoping to at least make sure this was a useful learning experience but for development received only two rather general points. Preparing for a CQC inspection is not a memory test but equally, it is good to be reminded of your achievements as well as the things that require further attention. CQC Registration Support Guidance for providers - Care Quality Commission - CQC Evaluate these skills using the open-ended and situational interview questions below. 5 tips to prepare you for your CQC interview Call us now This Complete Interview Preparation course is particularly designed for the Pre-final/Final year Students and Working Professionals to help them out in landing their dream job. Was not offered the job and am convinced it went internally. Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the UK: WeWork, 30 Churchill Place, London, E14 5RE, Information Security Management System (ISMS), 2023 Credentially. Much of this assessment process is subjective; its not a test to complete X questions in Y minutes, so there are no hard and fast rules. Control and Management of expenditure and budget. Scheduled (planned in advance by the CQC, but, Responsive (in response to a specific concern in relation to the service) or, Themed (in which the CQC looks at a particular area (for example, dignity and nutrition in NHS hospitals) in a variety of settings across the sector.. A turgid experience. As an example, when an NHS Trust is being inspected, the inspection team can have up to 50 members, including clinical and other experts, services users and lay people. Role snapshot: The candidate appointed will work with adult service users with a range of complex neurological conditions such as acquired brain injury and spinal injury. On Fishbowl, you can share insights and advice anonymously with Care Quality Commission employees and get real answers from people on the inside. This online, verifiable CPD course tackles some of the typical questions that a CQC Inspector may ask a Registered Manager during their Registered Manager Interview. Candidates interviewing for Assistant Inspector and Inspector (Acute Hospitals) rated their interviews as the hardest, whereas interviews for Senior Analyst and Inspector roles were rated as the easiest. Tel: 0207 1010221 Our Training team will work with you to thoroughly prepare and identify your strengths and weaknesses, based on experience, knowledge and service offering. Skills for Care has produced a range of guidance and advice to help frontline managers and others to understand how best to prepare. Name* Before your interview, you should have a good understanding of why you want the job and why you're qualified. Very difficult to get information on the role. So, what can be done to make the process more straightforward and less stressful? Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! I applied online. The post holder will join a well-established MDT . Collect examples of good practice. The list is almost endless. Thank youHCA Healthcare. in England charity no. Policies and Procedures These require preparation and organisation - theres a risk of providing false assurance if they arent done properly. Engage with partner organisations such as HealthWatch and invite them to be mock assessors. Section four of the PIR asks about your vacancies, your staff and their qualifications. Band 6 Nurse Job Interviews: 5 Common Questions And How To Answer Them They may look in cupboards and fridges, so make sure thermometers and temperature logs are in situ and working. Showing the mindmap and resources that I have put together for my CQC interview. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. Upcoming webinar from CQC Compliance 'CQC New Strategy - 10 Tips to Remain Compliant from a CQC Inspector'. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. Contacted by the HR dept. Preparing for your CQC interview checklist This checklist is aimed at helping managers of new care services to prepare for their CQC registration interview. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) The kinds of services provided for the purposes of the carrying on of the regulated activity and the range of service users' needs which those services are intended to meet. Talk about a time when you had to manage competing priorities. the interview process was in three parts. Registered as a Company limited by Guarantee Registered in England. Preparing for a CQC Inspection | Guidance on What to Expect Chester Office Interview this was based on skills knowledge and previous training 2. When I turned up for interview, one of the interviewers was running late. Holders of older versions of qualifications should carefully check equivalence. Share it and improve it with several iterations. And please let us know what weve missed. CQC provide a compliance assessment tool on their website which can be used as a guide, or care services can create their own to demonstrate quality assurance and how the service uses feedback. Preparing for a CQC interview: the legal implications If the hearing outcome is unsatisfactory it is possible to appeal against the resulting Notice of Decision to the First-tier Tribunal. Q3. 7 Common Support Worker Interview Questions (With Example - Indeed Duis libero dolor, congue et varius eu, placerat vel dui. It is testing, both written and verbal skills assessed - and can take 3 hours. Read tips on recruiting nurses, doctors and ancillary staff into the NHS. Anonymous Interview Candidate in Newcastle upon Tyne, England, I applied online. I applied in-person. CQC Registration Support Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. Although CQC inspections will vary according to the type of service being assessed, all inspections centre around 13 Fundamental Standards, below which no care provider should ever fall. Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. prepare for the CQC fit person interview. Also critical is staff preparation through workshops and literature, to get the trust story on quality and safety in the minds of the front line. 2. We are of the view the CQCs requirements on general practiceare onerous and disproportionate, however, their powers are enshrined in the Health and Social Care Act and getting it wrong can be hugely stressful and time-consuming for an individual practice. Tell me about yourself? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. These cookies will be stored in your browser only with your consent. Can you provide clear evidence of how you are developing and improving your services? The cookies is used to store the user consent for the cookies in the category "Necessary". The board of directors and senior managers need a coherent narrative not to recite, parrot-fashion, but so theyre all aware of common themes and use similar expressions. Interviewer number 2 was dishevelled, unshaven & unkempt to a level which would've made Columbo wince. Clearly, such an undertaking is not to be taken lightly. Mauris id facilisis velit. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. My luck to be interviewed by the 2 miserablest people the CQC could surely muster. In cases where services fall short of minimum standards, the CQC will take action to either remedy the situation, or - failing that - close the provider down., So its no surprise that the mere mention of the CQC - particularly when followed by the word inspection - has the potential to send a shiver running down your spine., The Boy Scout Movement said it best: Be prepared! CQC inspections are complex, elaborate processes which involve an inspection team, several hours of interviews (with both staff and patients/users of the service), extensive reviews of paperwork (including care pathways and complaints forms), observations carried out by the inspection team, and full reviews of documentation and policies. CQC fit person interviews are generally held face-to-face at a CQC regional office. In this course, you'll be provided with premium lectures, theory notes, practice tracks, assessment tests, and various other resources required for placement . We call these our 'key lines of enquiry'. Morbi in massa accumsan, congue felis non, accumsan ante. Can you evidence that policies are communicated to staff and they are read and understood? Talk about a time you had to have a difficult conversation with someone. Safe? Learn more about Credentially with our tutorials, guides to client testimonials icon the play button icon we have already. In the meantime, you will also be asked for some information . Waiting List Bookings Officer | Job advert | Trac Learn about total Enforcement Powers CQC has under Health and . In August 2015, Marlborough Court received the top rating, outstanding, in a Care Quality Commission (CQC) inspection. Their job is to make sure that care services are safe, effective, caring, responsive, and well-led.