I am also open to additional hours when I am not engaged in my college classes and coursework.". The interview process was easy and enjoyable. I would love to work for a company with such a great reputation and ethical business practices. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. How to Answer: Why Do You Want to Work Here? If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. Be sure you answer honestly, so your response aligns with your employer's. 11 years ago. Retail environments are competitive, and a business can go down with one honest mistake and poor review. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. I have some photos on my phone of displays I created if you want to see them. Order today and you will get this bonus guide FREE offer available for a limited time only. Sent to your email inbox within seconds of your order being placed. What I like most about this position is being in charge of training new employees and conducting annual performance evaluations. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . If you disable this cookie, we will not be able to save your preferences. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. Glassdoor users rated their interview experience at. A part of being a diligent employee is ensuring you are always on time and present when expected. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. Really welcoming and straightforward, the interviewer was friendly. Remember having related work experience will put you ahead of the competition. The more you can find out about Waitrose, the better. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Good process overall. Waitrose job descriptions generally have a salary range noted on the job announcement. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. If I were a manager and caught an employee stealing, I would terminate them immediately. First, when would you like to have this position filled? I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). They asked basic questions which were simple and easy to answer. "I have researched your core values online and feel your values align with mine to a tee. Tell me about a time you worked in a team. How should you prepare for an interview at Waitrose & Partners? ", "I want to work for Waitrose because I always shop here. Q3. And second, are there any required qualifications you do not see on my resume?". ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. Many retail-based organizations require their employees to wear a uniform. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. You can cancel anytime by contacting us via our contact page or email. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. So many notes already, would have went into this interview the wrong way. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Be the first to find this interview helpful. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". How would you manage food temperature in the freezers/ fridges? I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! I consider myself to be a team player and always help when I can. Thanks so much for making these. "I have a lot of qualities that transfer well into a retail-based position. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What skills do you possess that you think would be an asset to our team? Waitrose Interview Questions in Bath | Glassdoor She had a stroller, a couple of kids, and a lot of bags to carry. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . The interview was a simple exercise looking for ideas on how to improve a hypothetical store. The hiring manager will contact your previous employer for a reference. I was sick for two days, and a note from my doctor accompanied those. I have been slowly building my credit and recently qualified for a mortgage to purchase another home. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. I always strive to be a team player and help my employer and coworkers when needed.". The interview process was easy and enjoyable. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Describe a time when you dealt with a difficult customer or client? So there is no risk. I understand that retail can be challenging because of the multiple personalities you are faced with daily. ", "I do not require performance incentives to do a great job. Q9. Waitrose Interview Questions in Slough, UK - glassdoor.ca "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. No pressure at all. Focus on describing your written and verbal communication skills. FREE 30 days access to our BESTSELLING online Interview Training Course! It will not look good for you if you say nothing will show up during your reference check and something does. These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. The process took 2 weeks. After describing what you have learned, explain why Waitrose stands out more than other companies. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. Quick, easy and simple. Had to do a task, too. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Be sure not to mention names and end on a positive note. Strong math skills are an asset in any retail-based role. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Waitrose Warehouse Assistant Interview Questions | Glassdoor Waitrose Interview Process; watch this thread. "I am best motivated through the occasional words of praise and recognition for a job well done. What is the interview process like at Waitrose? However, you want to avoid giving yourself a 10, as there is always room for improvement of any skill. Loss prevention initiatives are incredibly important in the retail sector. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Applied online and passed the online assessment. Glassdoor users rated their interview experience at. What is the interview process at Waitrose? Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. The interviewer wants to hear that your references will positively describe you. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. "I am happy to comply with any reference check required. I believe a management role with Waitrose would be a great next step in my career.". One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Pass the Waitrose Interview | 12 Sample Questions & Answers Then once got through that stage. I applied online. The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. "I have solid communication skills and feel this skill is one of my greatest strengths. I am geared for healthy competition, so when we had contests, it greatly motivated me. "There are many aspects of the job description that are appealing. "I am more than willing to cover a shift for a coworker if possible. Waitrose Group Assessment Guidance and Practice - How 2 Become I do my best always to be available and present when expected.". Why do you want to work for Waitrose? I want to work for Waitrose because your values align perfectly with mine. "I have worked with many personalities and management styles with great success. If the organization implemented the change, describe the results from that change. Full Suggested Answer & Detailed Response, Question 9, If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. My most challenging position was with Company ABC. So I recently applied for a part time job at waitrose! Here we. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. First is the psychometric tests followed by a group interview and then a solo interview. Very detailed o line application process. Discuss with the interviewer how you ensure that your customers receive the best service from you. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Super nice interviewer and easy questions. Thirdly, our interview guides and training just work. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Every employer should know how each staff member is best motivated. Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? I created a presentation and gave it to my manager, who took it to upper management. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. "I have worked in retail for the past eight years. If unsure where the company stood on a return, I would ask my manager for clarification.". First is the psychometric tests followed by a group interview and then a solo interview. I am a social person and enjoy making my customers happy.". Suggested answers verified by our panel of interview experts. Show the hiring manager that you value customer service and always put your customers' needs first. Stupidly hard questions for the role - it was like I was interviewing to be CEO. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. Yes, I do have a couple of questions. It is also good to have copies for the interviewer if they would like a copy for their file. There were scenario based questions but with lots of others stemming off them. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. This online course has been used by 100s of job seekers to help their successful interview preparation. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Rather than placing blame, I believe it's always more effective to ask for growth recommendations.". Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. I was late to work only once last year due to a snowstorm that stalled all of our employees' commutes - including those with personal vehicles.