I logged into the website and it still said the same thing. Zero stress. LTE/3G/2G (auto connect). After the concert I ask a staff member what's up, and they say the meet and greet was before. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Then I received 2 notifications from my bank for 2 separate large transactions. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Presumably you agreed to the "ridiculously high" selling charge before confirming? 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. It seems like nothing on AXSTickets worked! After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Tap for tickets to see the artists and teams you love. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. 5. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. AXSTickets is one of the most frustrating things I have ever experienced. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. Apparently it is actually AXS? stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I have reinstalled the app to see if it was an error in an update. Published by AXS on 2023-02-21. Gave my son a number to call: 45 minute wait. 1x ticket, 75 face price. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I did so and AXSTickets froze again. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. I have deleted the app from my iphone and re-downloaded it with the same result. But wait, theres a phone number in the email you can call for help. I got to the event, having paid for 10 tickets, and the etickets didnt work. I was not aware I had already completed my purchase and was charged $181. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I should have used the print at home option but this was the recommended option. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . We dont need an app for everything. The gig has not been cancelled we just chose not to go. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Two of the ticket were bought together and the other was bought separately. Nyman Subscriber 7 Subscriber On android, goto "Settings" click AXS Tickets app. By I can log in to the website, but not the mobile app. BUY THE PERFECT TICKETSFront row or on the aisle? NOT RECEIVED MY TICKETS FOR TONIGHT And the pending charges. Plans can . That was over a week ago and Im still waiting for my money. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. AXS Tickets does not seem very safe to us. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Create an account to follow your favorite communities and start taking part in conversations. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. So, please do yourself a favour and buy from the venue direct. But yeah Im NEVER using them again What happened to you? There was a message saying if I dont see my tickets to verify my email. Why did the venue decide to use AXS Mobile ID? You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Later it logged me out and I logged right back in. I needed an account. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! I show up to the event very early, just in case, and no one at the venue said anything. Works fine on my computer. My email was missing a . They trully live up to their name and will ax you and slaughter you. The only option is to cancel while the timer runs out. I fought the charge on my credit card, and they finally credited me back a full 9 months later. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Its pointless. However in my app it still shows that I have two tickets. Enter your device passcode. Please help! Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Worst customer service YET again! 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To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. I mean, what for? No content will load on the Iphone App. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Hour long customer service wait with no live person interaction. 15 plus minutes I had a few performances to list so I went to do it. I will not be using AXSTickets again, its not worth it. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. There is no error indicated but I am unable to complete purchase. I never heard back! If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. They said he had 6 tickets ( I only had 5!) They replied that it happens quite often and therefore there should be no need to worry :-). The email sharing the tickets never went through. Select the issue you are having below and provide feedback to AXS Tickets. I will NEVER try to get tickets thru these frauds again. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. They gave me a # that wasnt even verifiable. Tickets probably arent being delivered until 1-2 weeks before the show. Yet I do not have my tickets or any co formation. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. BUY THE PERFECT. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. This is for London (October). I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. she told me I could not be on Wi-Fi when using the app so she hung up on me. Never use this service again. I have an issue with AXS Tickets too. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Checked my account and it's back in there. I ordered tickets online to a recent show. Wondering if they took them off to change dates. Get all of your passes, tickets, cards, and more in one place. Thanks!. UPDATE: received a developer response that pretty much blamed me for their negligence. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 5 comments 100% Upvoted This thread is archived Two thumbs down. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. then to me it seems something is missing from the transaction. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. I purchased three tickets for friends to go to the Joyner Lucas concert. The first time, was for. can't go, and more. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. AXS Tickets Reviews. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? 12 hours ago. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Thank you. Pick your exact se Table of Contents: The tickets were $300 too. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. . I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. And they had no answers for me. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. This is the ABSOLUTE WORST APP I have. 1. The absolute worst and most unprofessional app i have ever used. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. AXS Ticketing & Mobile Delivery. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. And that was after the minutes that passed by before I actually set the timer. Many mails, all saying I had to click on "Your events", to get my ticket. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. And waited. I am going to an axs event this afternoon. Tix are for mobile, so not sure what to do. My axs app on my iphone is not working. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. I can't access purchasing tickets either on my desktop or phone. I then had to log into my Facebook account two more times. Seamless transaction, everything worked out perfectly and no issues getting in. Im very easily to forget my password. Some issues cannot be easily resolved through online tutorials or self help. AXSTickets communications are confusing. I am so sad and frustrated. Update AXS Tickets to the latest version on PlayStore. This helps prevent ticket touting and help combat illegal counterfeiting. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Does my friend have to accept each ticket separately? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Same here, I've logged in and My Events is empty. AXS App: Selling Tickets Share He never received the email. Thats the date I requested the transfer. AXSTickets keeps crashing right now every time I tap the menu bar. Solid Gold Turf Club St Paul Minnesota Friday November 26. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Their customer service is also by far the worst i have EVER experienced. And why did I pay such exorbitant surcharge fees for THIS experience? The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tickets from one order are there, the other order isnt and I havent received two emails either. Mine kept giving me the incorrect password error when I knew it was correct. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). It just says the "Please visit out help page" message. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? USE TICKETS WITH THE APPNo paper required. And waited. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. How do I create an AXS account? Mobile app not able to log in. Get started today. I bought season tickets for houston livestock show and rodeo to resell. With the AXS app, you can Get The Big To-Do. I reached to them through live chat but it's been 20 days and yet no response. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I never received my email confirmation for my tickets. It seems that I probably will not get a response before the show. I placed two orders for tickets at the same event. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Today, My 2 tickets has dissapear in My Events Section. I shall try that on Monday after the show. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. "Swan Lake" tells the story of a young . I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If they pay you now, there's no insurance for them if the new owners are refused entry. Mappy donne les informations utiles pour votre itinraire de. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. My show is on Friday and I so wish I was able to go. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. No. Tickets not showing up in app for event next day. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. I can log in to the account on desktop, but not the app. No paper tickets required. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. We know that fans of live entertainment have been looking for a solution to these issues for a long time. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I'm getting sent in a loop to verify my device to sign on to the app. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. My daughter ending up unable to transfer her tickets, so lost over $100. Be safe from hackers and unwanted bills. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. DO NOT USE THIS COMPANY! To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I figured this out all on my own no thanks to their support team. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. So basically I got scammed out of $250. I can see my tickets, but I don't see a way to print them. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. I have a problem with AXS Tickets Are you having issues? Mine wasn't working earlier, but just checked and now showing in the events section. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. My AXS app doesn't let me access my account so i hope they fix the issues. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. cant go, and more. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I received an email back immediately letting me know they received my request. Copyright 2023 Apple Inc. All rights reserved. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. AXS shit the bed big time. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Once there, it was another 40 minute wait (missing one band), before they could get in! If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Instead it shows AXS mobile ID and QR code for it. Buying tickets was easy of course .. but getting a refund is a whole other problem. Hooray!But it forgot who I was and told me to create an account again. After entering credit card info (correctly) the next button never lights up to proceed to billing address. I cannot access the tickets I just bought! Front row or on the aisle? I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. This is my friend time buying through AXS for other people and Im not sure I would use them again. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D So far, my experience has been seamless. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Expires: Dec 19, 2024. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. These tickets are non refundable so I am out $200. All of this because we were linked to LAST YEARS tickets! Tap Here" Nothing happens when I Tap Here. Tickets for Wed 22nd March 2023 at The O2 London. I didnt have a problem with the transition until I downloaded AXS and attempted to login.